Customer Service

Offering completely bespoke maintenance contracts and a guarantee of a regular, long-term staff for your building, ensures exceptional standards in customer service.

Buildings are often as complex and varied as the businesses that use them; there is no one-size-fits-all contract, and a rotating maintenance staff can never hope to look after a building as well as a permanent team can. We ensure our clients get the very best from our building maintenance services by tailoring every contract specifically to each client's requirements, and appointing a regular team and single point of contact to work within that facility.

Planned preventative maintenance and bespoke contracts

Many of our services are provided to clients as a planned preventative maintenance package, with our team attending site periodically (daily, weekly, monthly or quarterly) to ensure systems such as HVAC and M&E are running well and showing no signs of wear or potential break down. However we can go beyond that with services such as general repairs, cleaning or ongoing custodial support; we're flexible to your needs whether you require careful servicing of complex electrical and plumbing systems or a simple repair to a broken door.

Through a detailed meeting and survey to assess your needs and suggest ways we can support you, we carefully tailor a maintenance package perfectly fit to your building, and the way you use it.